The hotel staff speaks English, German, Italian, Portuguese, Japanese, Chinese, Korean, Bahasa Indonesian, Thai, Tagalog / Filipino.
Number of floors: 36. Number of rooms: 542.
Boasting a tennis court, a golf course and a bar, Grand Hyatt Hong Kong Hotel lies in vicinity of Hong Kong Convention and Exhibition Centre. Located 1.6 km from Causeway Bay, this venue is just also a 5-minute drive from Star Street.
The accommodation is located 5 km from the centre of Hong Kong and a couple of minutes' drive from Pacific Place. The hotel is located next to Wan Chai.
Shui On Centre bus stop is 150 metres from this property.
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Rooms
The rooms here are equipped with air conditioner, iron/ironing board and a work desk. In the bathrooms, guests have an access to hairdryers, bath sheets and slippers.
Eat & Drink
There is a restaurant for guests to enjoy their meal. Guests can enjoy European and Italian meals at Grissini within 5 minutes' walk of the venue.
A buffet breakfast is served at affordable prices.
Leisure
Guests are invited to take advantage of a gym and a racquetball court offered for free. A wellness area, massage and a Jacuzzi can be offered at the accommodation.
Internet
Wireless internet is available in the entire hotel for free.
Guest Parking
Private parking is possible on site at HKD 450 per day.
Wi-Fi in rooms
HKD 450 per day
24-hour reception
24-hour room service
24-hour security
Outdoor dining area
Poolside snack bar
Coffee/Tea in lobby
Restaurant buffet
Cafe
Snack bar
Paid airport shuttle
Fitness centre
Outdoor swimming pool
Heated swimming pool
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Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Squash
Services
- Paid airport shuttle
- Valet parking
- 24-hour room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Medical facilities service
- Shops/Commercial services
- Newspaper service
- Bell staff/Porter
Dining
- In-room breakfast
- Restaurant buffet
- Cafe
- Poolside snack bar
- Snack bar
- Outdoor dining area
- Coffee/Tea in lobby
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's play area
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach towels
- Garden area
- Barbeque grills
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
Room view
- Sea view
- Garden view
- City view
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- VIP room facilities
- In-room safe
- Mini-bar
- Soundproofed rooms
- Living room
- Sitting area
- Tea and coffee facilities
- In-room desk
- Ironing facilities
- Rollaway beds
Bathroom
- Bath/ Shower
- Hair dryer
- Bathrobe
- Slippers
- Free toiletries
Self-catering
- Mini-fridge
- Electric kettle
Bedroom
- Down/Feather pillows
Media
- Flat-screen TV
- Cable/ Satellite television
- Paid films
- Direct dial telephone
- Plug adaptor
- AM/FM alarm clock
Room decor
- Carpeted floor
- If cancelled or modified up to 2 days before date of arrival, no penalty will be charged.
- In case of late cancellation or no-show, the full amount of your stay will be charged.
- This is general hotel cancellation policy. Please note, cancellation policies may differ, so make sure you check them before reservation.
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Near many tourist destinations, like hongkong park, which was 15 minutes walk away. They have a champagne bar. Quick room service.
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Great breakfast.
Old rooms
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Great location, view of the bay from the window, excellent service, quality linens, good furniture, breakfast is very varied.
Everything was fine.
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Room service far below what must be expected at a hotel in this price range.
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the staff were just so courteous, nothing was too hard for them, the hotel and room was great and had everything you could want.The food was also very good and the staff excellent. We would not hesitate to go back there again.Great Hotel.
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kindly they offer me up grade room in upper 30 th floor.As a traveller like me it was useful the lunge where in 30th and chef's cooking unforgetabl.The sauna bath belong to the poor is fantastic with nice photogenic view because of huge window, better than four seasons in west.
.To go to central it isa short distance but not very easy Wan Chai station is bit far,taxi is sometimes unkind& unclean.Without london taxi of this hotel will be little unhappy.now even the standard room in this category hotel in HK TV in the bath room is must item .I request one.
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Great combination of comfort, excellent service and location.
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I always like the service, amenities, luxury and food
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restaurants location service
they make up the room only oncevery cold in lobby
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Very good stuff, but very old rooms, need too be renovated.service was exsellent.
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Instant superb service for all needs.
1) They will not let you pay with an international debit card, but don't tell you in advance, ie as you reserve. They have no debit clearing house. You can only use an international credit card. They should do the right thing and fix this. 2) The mattress smelled moldy. I did not register a complaint on this one.
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Fantastic facilities and friendly staff who were always so helpful. Amazing views by day and night of hk harbour.
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A beautiful room with a balcony view of Victoria Harbor. Daily massages, and excellent food.
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Having stayed at maybe 50 different 5-star hotels during the past 5 years, this is the first time I have been thoroughly disappointed. From the moment we arrived to the moment we left we did not at one (!) moment feel that our business was valued, let alone appreciated. One 3 occasions we had to wait for more than 2 minutes before customers services answered the phone and on 4 occasions more than 30 minutes for simple deliveries to be made. Best was when we were charged 15 eur for a staff member to help my wife giftwrap a wedding present - not exactly what one would expect when paying almost 1000 eur per night. Two words seems to describe Grand Hyatt hk these days (what a shocking difference to when we last stayed there, 2 years ago!): slack and greed. Whatever you do, go someplace else (after 4 nights we ended up changing to the much smaller icon hotel, which was 1/3 the price, welcoming and with way better service. Not good enough!).
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Grand hyatt is very good hotel